For Discharge Planners & Case Managers

A placement partner who reads the chart.

A hospital discharge planner reviewing a patient chart with a Keystone placement advisor

We take your hard-to-place and crisis discharges, run a real clinical screen, match to the right license-verified level of care, and close the loop with you — at no cost to your patient or your facility.

The problem we solve

A failed placement bounces back to your unit.

A hospital discharge planner on the phone reviewing a patient chart at a busy nurse's station

It drives readmissions, eats your week, and erodes the trust you've built with the family. We exist to prevent that — by doing the clinical work upfront, every time.

Weekend & same-day discharges
Complex behavioral & hospice cases
Hard-to-place patients

How we work with you

One advisor owns the case from referral to move-in.

No call centers. No handoffs. The person who picks up your referral keeps you updated through placement.

  1. 01

    Send the 602 & H&P

    Submit the secure referral form or call our line directly. Patient information is handled confidentially.

  2. 02

    We screen & verify level of care

    Investigator-grade clinical review of acuity, behaviors, medications, and transfer burden — confirming the right level of care.

  3. 03

    Matched, license-verified options — fast

    Within 24 hours for crisis cases. Every option is CCLD-verified, with probation and capacity flags surfaced up front.

  4. 04

    Coordinate move-in & report back

    We handle tours, financial fit, and move-in logistics — then close the loop with a clear status update to you.

Why our screening protects your numbers

We screen like investigators. We verify every license.

The hidden clinical risks that cause failed placements rarely surface on a national referral site. We surface them before the tour — and we tell you what the regulator knows.

A Keystone advisor's hands annotating a patient profile, medication list, and clinical assessment with a laptop nearby

We screen like investigators

A real clinical review — not a checklist — to confirm the right level of care and flag what could send a patient back to your unit.

  • Alcohol & withdrawal risk
  • Wound staging & care complexity
  • Transfer & repositioning burden
  • Aspiration & dysphagia risk
  • Behavioral & elopement risk
  • Medication complexity & PRN load
A Keystone placement advisor reviewing a patient chart with a hospital case manager in scrubs

We verify every license

We place only in CCLD-verified communities and surface the regulatory record — so a probation or capacity issue doesn't become your problem at discharge.

  • CCLD-verified communities only
  • Probation & citation history surfaced up front
  • Capacity & licensed-bed type confirmed
  • Re-checked at the time of every referral

What we place

Residential care, matched to the real level of need.

  • Assisted Living
  • Memory Care
  • Board & Care
  • Independent Living

And what we won't

We'll tell you when a patient belongs in a higher level of care.

If the clinical picture calls for skilled nursing or a higher-acuity setting, we'll say so — directly, the same day. We won't force an inappropriate RCFE placement to close a case, and we'll help you redirect to the right resource.

Honest "no" is part of how we protect your patient — and your readmission numbers.

<24h
crisis turnaround
766+
license-verified communities
$0
cost to patient or facility
Local
Sacramento & Placer County

Secure referral

Send a referral.

Patient information is handled securely and confidentially. We'll respond within the hour during business hours, same-day for urgent discharges.

  • Confidential intake — one advisor owns the case.
  • 602 and H&P preferred; we'll work with what you can send.
  • Status update back to you at every step.
Send a referral

Patient information handled securely and confidentially.

Professional FAQ

Questions, answered.

Have a patient who needs placement today?

One advisor, same-day response, every option license-verified. Send the referral or call the line — we'll take it from there.

Call